Re: Gophone Refill is Succeed but the account balance is still 0
Hi Is your phone working? In most cases, if you have a monthly GoPhone plan, when you refill your account it gets charges the amount of your plan and while it may show your balance at 0, your plan...
View ArticleRe: Auto Refill Error
Hi Thanks for posting! We'll be happy to help you with that! Since it's account specific, please send us a private message by clicking here. Please include your full name, phone number, account number...
View ArticleRe: Lost phone
Hi If you refill your account manually, it will cancel automatically if you stop refilling it. If you have an autorefill set up, it'll need to be canceled, and our team will be happy to help you with...
View ArticleRe: Gophone plan has no access to network...HELP
Hello Welcome to the Forums! I'm sorry your new GoPhone service doesn't work in your area, our team will be happy to help with whatever we can! Please send us a private message by clicking here. Please...
View ArticleRe: Reactivation
This is a user helping user forum. You will need to contact an AT&T customer service rep. If you can't do it through your phone or someone else's phone, you will have to send a private message to...
View ArticleRe: My billing
Hi there I’d be happy to help with this billing concern! If I understand correctly, your account is showing a balance of $50? Once your rate plan or feature pack expires, with Auto-Renew the cost of...
View ArticleRe: Refill problem
Hi there I’m sorry to hear that there were issues in using your data connection at first with your GoPhone! The reason for the zero balance may have been that your rate plan/package used the balance....
View ArticleRe: refills
Hi there! @jackie1593 Thanks for posting your question. Your rate plan will not go to 45.00 if you’re just adding funds to the account. Thanks!Charise
View ArticleRe: Refill problem
Thanks for the reply. I had figured that was happened.Sorry to hear that I couldn't get refund but understood.Thank you.
View ArticleRe: Need a receipt for my AT&T GoPhone Payments
Hey there,I need a reciept for my last payment that has my address on it, to verify my address for leasing a car. Do you know of a way to do this?
View ArticleMajor battery problems...
I have purchased three go phones in the last few months and have had trouble w two battery's and got one wet . I just bought one a week ago and havering battery more issues it's only a cheap 15 dollar...
View ArticleRe: Major battery problems...
Does the phone still have warranty coverage? Pull out the receipt and take it to ATT store and see if it's still covered.
View ArticleAtt gophone, trying to use the att app....with no success.
just wondering if anyone on here has had any success logging in with their gophone account into the att app. Its boot me out whenever I try and register. thanks
View ArticleLeft behind
Hello my name is Mandy 😀 I'm having trouble downloading the 5.0 update for Android. I have an LG G2 it's a phone that I have taken original Sim out of and put a go phone Sim into. My phone shows no...
View ArticlePay from online banking
I want to set up a gophone auto payment from my bank but can't find the info on AT&T site of how to do this. I should be able to set the payee to an AT&T entity and account number to my...
View ArticleRefund balance
I have refilled my account for internatioanl Plus calling (10$) but it's detected 3 time extra. out of 3 time extra dectected money 1 time i back in my account but till 21.66& not get yet. please...
View Articlephone bill payment
My go phone will expire on today at midnight.I just paid my bill by phone and need to make sure it be for July's billing cycle and not September because the automation said my exp. Date was on August...
View ArticleHow to resolve this BUG? Autorefill options can't be changed
Every time I log in the paygonline.com, there's an eror message: Error!Your online refill options are currently limited to refill cards/pins. When you are ready to make an online refill using a...
View ArticleRe: No use
After 60 days, you account is closed and you lose your number. You will have to get a new number if you want to reuse your phone.
View Article