Hi
If you refill your account manually, it will cancel automatically if you stop refilling it. If you have an autorefill set up, it'll need to be canceled, and our team will be happy to help you with that! You can send us a private message by clicking here. Please include your full name, phone number, account number and the best time you can be reached.
Please let me know if you have any questions.
Thank you,
Dmitriy