Added card to wrong account
So I had a dinky windows go phone that i wanted to activate for my kids to use for a one time special trip out... we haven't used it in forever.... sue me for thinking i could grab a refil card &...
View ArticleRe: Added card to wrong account
and i just ran back up to walmart to see if they would refund. they looked the card up and it says insufficient funds. No refund from the store. what a crock. ATT has taken my money and not a soul...
View ArticleAuto Refill Error
I accidently unenrolled from auto refill and I want to get back on it, but it keeps saying theres an error. What do I do?
View ArticleRe: Remove International Texting from GoPhone Plan
Hi there I’d be happy to help with your plan and feature change! At this time we do not have a $25 monthly plan. Our monthly plans do however include unlimited texts to Mexico, Canada and over 100...
View ArticleLost phone
I have lost my iPhone 4s. It has been reported to the police as well as reported to Apple and locked so no other person can use it. I need to cancel my gophone account as I do not have a phone at...
View ArticleGophone plan has no access to network...HELP
I have a problem that At &T seems unwilling to solve or point me in the a direction for resolve have a problem that At &T seems unwilling to solve or point me in the a direction for resolution....
View ArticleRe: GoPhone refill by date question
Hi there I can help with your refill date! Your GoPhone account should be refilled within 60 days of the current balance expiration date. For example, if your balance expires on July 2nd, you should...
View ArticleRe: Alcatel go phone
Hi there I’m sorry to hear your device is PUK code locked. I can help you with that! Please click here for our guide on what to do if your device requires a PUK code! If your device displays PUK...
View ArticleRe: Go Phone
Hi there! @mollykathryn Thanks for posting your question. You can stop paying the monthly fee and keep your GoPhone number for up to 59 days without adding funds to your account. If you have Autopay...
View ArticleRefill problem
My friend has charged my prepaid go phone for me pripr to my arrival in the U.S.When I got to the states, I had problem using Internet.So I checked my balance (with wifi) and it showed no balance.I...
View Articlerefills
i put a thirty dollar card on my phone and was wondering if i put 15 dollar mobile data will my account go to 45 a month.
View Articlewhy cant i play music on my gofone
i have tryed so many times but for some reason its not working i get a message saying sorry cant play the song regard alan pargeter its only 2 mouths old i got it of ideal world on tv
View ArticleRe: accepting billing responsibility and making it a gophone
Hi there! @dekuton Thanks for posting your question. I’m sorry to hear you have had problems getting migrated to a GoPhone plan. You can get this taken care of at an AT&T company store, you’ll...
View Articlerefill account
Hello, I am trying to refill my account but am unable due to that I had to replace my bank card and its asking me for account verification. I dont know the old number but I cant refill my account
View ArticleReactivation
trying to reactivate my go phone that only reads "emergency calls only" and won't call att customer service. The number is [edited for privacy-please do not post personal or unique information such as...
View Article