Quick question: free SIM in store sign up?
Do you (still?) get a free SIM card when signing up in store?
View ArticleRe: Problem moving sim cards between go-phones
Hi,I recently had the following experience:- I bought a new Go Phone (Alcatel 510A), along with a refill card from AT&T's website- In parallel, I ordered a new unlocked GSM phone- After both the...
View ArticleRe: Gophone for Tourist
Unfortunately holidays are over. :smileysad: But the prepaid card stuff worked fine.All they need is a credit card or cash and a valid ID or passport. Thanks again for your help.
View ArticleRe: Quick question: free SIM in store sign up?
If you are signing up for new service in a Company Owned Retail store, then yes your SIM card will be free. National Retail stores (such as Best Buy and Radio Shack) and Dealer stores may charge for a...
View ArticleHorrible Customer Service!!!!!!!!!
I just tried to help our exchange student reload her go phone account. We ALWAYS have to speak to customer service because her "zip code" is not recognized because her billing address is in Spain. It...
View ArticleRe: Horrible Customer Service!!!!!!!!!
Hello, rainbowsandbutterflies!Thanks for posting. I'm very sorry to hear about your recent experience refilling your exchange student's GoPhone account. Rudeness is not tolerated, and I would be happy...
View ArticleRe: Go Phone plans for unlocked Samsung Galaxy S4 i9505
Next question:Can I get the micro sim at Walmart? Would Straight Talk SIM be okay?http://www.walmart.com/ip/Straight-Talk-AT-T-Compatible-Micro-SIM-Card/21550826Or do I need to go to AT&T retailer...
View ArticleRe: Go Phone plans for unlocked Samsung Galaxy S4 i9505
Walmart may sell AT&T GoPhone starter kits. Straight Talk is not a part of AT&T and any plans would be different. I would highly recommend going a Company Owned Retail AT&T Store to get...
View ArticleCharge date keeps changing
I'm more than a little upset right now. I started my Go Phone account on the 15th specifically cause I needed it be in the middle of the month. AT&T has slowly moved that date every month until...
View ArticleRe: Charge date keeps changing
Hi kotakedown85, GoPhone plans renew every 30 days. So in months with 31 days the date would shift by a day. This is why your date has moved a little bit.
View ArticleRe: Charge date keeps changing
That would explain it away if that's what I had signed up for. The language that was used when I joined and is still being used by your employer on the GoPhone landing page clearly states their plans...
View ArticleRe: Charge date keeps changing
Hi kotakedown85, I apologize that you were misinformed when you established service. If you set up service in a Company Retail Store, or Local Dealer store you should have received what is called a...
View ArticleRe: Charge date keeps changing
I always wondered about that myself. When I first signed up I was under the impression that if I added money on the 15th like you did, for example, that I would have to renew my plan by the 15th. This...
View ArticleRe: Charge date keeps changing
30 days is considered 1 month, so at&t has the right to tag it as a monthly plan. In order for you not to be confused, you can always check your rate plan expiration date by dialing 611 in your...
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please help refund
yesterday i paid 25 dollars to keep the phone going... hours later a call was made...costing ten cents?this made my account balance 24.90... please refund the 10 cents so the number is active.....here...
View ArticleGoPhone Refill Issues
Hello, everyone on the AT&T Forums.I have a serious problem with my GoPhone account. Just a few days ago, I had my account refilled, and it was working like a charm. The day after my account was...
View ArticleRe: GoPhone Refill Issues
Hi Hypnotize, This should be a pretty easy fix! If you dial 611 from your phone, it should give you your balance and renewal date. If the date have passed, you can go though to a rep and they can force...
View ArticleRe: please help refund
Hi owenmroz, Sometimes when you renew your plan it fails to update the balance right away, or if you do it early it will fail to collect for the renewal. You can visit any Company Owned Retail store...
View ArticleRe: please help refund
hey log ty for the reply... going to go ahead and msg them hopefully it works
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