Re: Go Phone Balances
Hey There , I would be happy to assist you with getting some clarity on payments for your GoPhone account! If you haven’t downloaded the myAT&T app, text APP to 8758 from your phone. Once you have...
View ArticleRe: Go Phone Balances
I show payments made from March 24 thru August 20, with two payments made on 3/24 and two payments made on 5/12, yet my account continues to show a refill date due in 30 days from whatever I pay. I...
View ArticleCannot refill card because ATT thinks I bounced a payment last month??
When I made my payment last month using my checking account the payment went though via overdraft.. I can see this transaction on my bank website.. So the refill was paid for and I was able to use my...
View ArticleMoving out of country, but I want to keep my phone number for when I visit my...
I am moving out of the country, however, I will still be visiting 2 - 4 times a year since I still have family here. Can I do a pay as you go plan or something similar so I can use it for the few weeks...
View Article10c/minute plan
How do I use this plan? Do I have to put money in my account or can it just take money as I use it? I don't use phone part and its only for emergencies. I don't want to put in x money and lose it cuz I...
View ArticleRe: Billing Cycle
Hello there , I understand that you have concerns with expiration dates on your GoPhone Account; I would be happy to assist you with this matter! When you refill your account, the expiration date will...
View ArticleGoPhone Auto-refill charged at $45 not $40
I went to signup for auto-refill tonight online and I got an error. The website tells me call the 611 number. So I do.I follow the prompts, give my CC details and then I get a customer care person.I...
View ArticleData refills vs packages?
I added 50 for 5g and then added 25 more bucks to get more data. Like 2 g. The 5g are not there. Only the 2 g and [ paid for both?? Please help ! [edited for privacy-please do not post personal or...
View Articleparking a number / extending time for keeping a number
How long is a mobile prepaid phone number kept for the customer after the last payment? I saw a $10/monthly way of keeping the number in the community forums, but I cannot see a way of doing that...
View Articleunable to sim unlock
Hi,I am trying to sim unlock my phone (prepaid service) and I am eligible to do it (I have my phone since Feb. 22) but when I am trying to do the unlock request, the website says "Error: We found no...
View ArticleRe: unable to sim unlock
Send a private message to with your account and contact information. If anyone can help, they can.
View ArticleRe: Cannot refill card because ATT thinks I bounced a payment last month??
Hi there! @Mark6504 thanks for posting your concerns. I’m sorry to hear your account is locked. So I can further assist you, please private message me by clicking here and provide your name and a good...
View ArticleWas working Then STOPPED!
I purchsed a go phone last night and after activation it was working..texts and calls were made to and from it. Them maybe an hour later i would try to call out and it gave me a service activation...
View ArticleGo Phone Rebate
I seen an ad online that says you can get $20 rebate if you purchase a smart phone and add it to your go phone acct. I just purchased 2 Zen phones in walmart so are these phones eligible for this...
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Re: Go Phone Rebate
http://www.prepaidphonenews.com/2015/06/20-instant-rebate-on-gophone-smarphones.html The $20 rebate deal is available in AT&T stores and online at att.com/gophone. It's not clear whether it will be...
View ArticleCan you buy extra data for the month on a Gophone plan?
Occasionally I use up all my data on my Gophone plan, which slows it down considerably until the end of the month when my plan renews. I am wondering if it is possible to purchase more data on a...
View ArticleWhere to find List of 50 countries included
Hi, I have a prepaid account 45 a month with auto refill. I'm planing to go to Kenya. I went to the international link and clicked on down arrow on 10 dollars package. It said I Ann make all to such...
View ArticleRe: Where to find List of 50 countries included
Go phones can't use international service, with the exception of Mexico and Canada If you have had service with your current phone for over 6 months and it is a non go phone type, you can unlock it for...
View ArticleRe: GoPhone Hotspot Data Suck
Hi There, I had sent a message and never heard back. I ran out of data so I had to switch back to T-mobile. I have been back on T-mobile for about 3 weeks and I have used .7gb over those three weeks....
View ArticleRe: Account History older than 6 months
I am having the same problem! I used to be able to see my entire Gophone account history but in the last month something changed and now I can only see 6 months back... What is going on??
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