Re: Can't add package for GoPhone.
I just tried to add package too and couldn't. only way to "add" text messages was to enroll for auto refill. Note says that they will refill on Aug 12th, except all my rolled over texts expire the...
View ArticleREGISTRATION of unlocked sim-free PAYG phone
How can I register a new unlocked sim-free branded AT&T LG G2 smartphone. I am not using an AT&T sim. I want to use the AT&T Address book function on the LG G2 smartphone. But I am obliged...
View ArticleAT & T Took Away Ability to Control Auto-Refill Date
After going on social security last year, and realizing that my checking account would be funded on a date which varies from the 8th to the 14th, I set up my GoPhone Auto-Refill charge to come directly...
View ArticleRe: Auto-refill confusion
You are throwing money away! Definitely turn off the auto refill.
View ArticleRedeemed $45 card. Put under $60 plan. Help Please
When I first redeemed this card from walmart (where I got the phone and card) I had assumed it was the correct plan and everything. When I logged in, I was put under the 60 dollar plan and I really...
View ArticleRe: Redeemed $45 card. Put under $60 plan. Help Please
Just figured out that my plan was origionally put on the $60 plan but I redeemed the card on that plan so I need help on that part...
View ArticleRe: The point I'm making has nothing to do with the different...
Hi Here is the $60 refill card: http://www.att.com/accessories/prepaid/60-secured-gophone-refill-card.html#sku=sku6760286 You should also see this amount if you refill online. Thank you,Dmitriy
View ArticleCustomer service 08/12/14
I just wanted to say that ATT has terrible customer service both by phone as well as in their stores.Today my auto refill did not work although i recieved a text from att saying my rate plan would...
View Articlegophone sim question
I have an unlocked z431 that I use overseas, if I use gophone sim int the US will it lock my phone for overseas use. I don't want to find it locked when I arrive overseas. Thanks
View ArticleGreat Experience with customer service rep named Ken
I called in to simply change my gophone plan from the $60 monthly plan to a $45 plan as I no longer needed hotspot capability and unlimited data. Ken saw that my current balance was $5 and I explained...
View Articleswitching one gophone for nother
hi I currently have a lumia 520 on a prepaid plan but i was looking to upgrade to ebay or amazon with another lumia device specifically the lumia 920 I just wanted to know if i switched phones would...
View ArticleRe: gophone sim question
If a phone is unlocked, it should not become locked by using a gophone sim.
View ArticleActivation GoPhone failed without wireless number
I just tried to activate my GoPhone Sim Card. The registration process worked properly. After submitting the information, I didn't receive a wireless number or a confirmation by mail.If I try the...
View ArticleRe: go phone charge
Hi Your $60 plan renews every 30 days, and because some months have 31 days, the renewal date ends up being moved to an earlier date. This month is 31 days so the renewal date is going to 4th of the...
View ArticleRe: New GoPhone disapointment
Hello Does your phone need a refill? You should be able to dial 611 to do that or buy a refill card. If it's still within 30 days from your last rate plan renewal but not working, try removing the...
View ArticleStranded abroad
While I was in USA I got a SIM card for my iPhone 5 and got a 60$/month plan. I came home for the summer and stopped paying the mensual cuotas becuase I was told I would be able to charge it again...
View ArticleChanging options without notice
I called AT&T customer service to find out why I could not add unlimited text to my teenage daughter's phone just like I have every month. ($1 Mobile to Mobile plan.) The CSR stated that I could...
View ArticleJust confused need help!!!
Ok so I am confused with the whole att go phone and bringing ur own phone thing. Now if I buy a verizon phone from a friend can I use it on my go phone plan???
View ArticleCan I use my own device and also have my number ported?
I recently bought a GoPhone Sim Card online but it did not have an option to port a number (unless I bought a phone). I don't want to buy another phone (I can't afford it!) and I need to keep my old...
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Re: Can I use my own device and also have my number ported?
Great question! You can definitely do this from a corporate store of calling Customer Care! Welcome to AT&T!
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