Can't refill GoPhone, is there anyone we can email or phone?
Our GoPhone account expires tonight. The website (https://www.paygonline.com) is unavailble. The 611 representative said that the system was down so she had no access to the account. The...
View ArticleRe: Two Questions about balance and travel
I can only answer you one question.T mobile unlimited international texting may not work with any AT&T phones in Canada.It maybe useless to get the phone unlocked.You maybe better/cheaper go to any...
View ArticleYear DATA fee, and NOT monthly!
TO: MR. RANDALL L. STEPHENSON - CHAIRMAN AND CEO AT&T Mobility LLC needs to create a GoPhone DATA plan that mimics the GoPhone voice plan (e.g. the GoPhone has a voice plan that one can...
View ArticleInformation loss on new GoPhone account page
The new GoPhone "PAYGonline" website design, obviously optimized for tablets, has lost some information that was available from the original site. For example, according to the GoPhone plan...
View Articleaccount billing.
Hi this is Tara! i just put a $45.00 perpaid gophone card on my account. my plan is is expiring today. i now have $50.00 on my account. will i still have service tomorrow? will my account balence pay...
View ArticleRe: So can you pay your monthly plan using your prepaid balan...
Hi If you're asking about using a GoPhone credit to pay on your regular, post-paid account, then the answer is no, unfortunately. You can't transfer funds from one account to another, and a GoPhone...
View ArticleHistory search on gophone
Just signed in to manage my gophone.. where did the account History tab go?
View ArticleRe: account billing.
Hello, taramarieboo! Thanks for posting. Whether or not your phone will remain active depends on your rate plan and usage as well as the balance on your account. Do you know which prepaid rate plan...
View ArticleRe: Year DATA fee, and NOT monthly!
Hello, RADRADRAD! Thanks for posting. We appreciate our customers' feedback, and I will be sure to forward your comments. If there is anything you'd like to add, feel free to message me. In the...
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Re: History search on gophone
I think an upgrade was done without notice to anyone. Try this link and log in from here. http://www.att.com Put in your Gophone number and password and it will give you a new look
View ArticleRe: Can't refill GoPhone, is there anyone we can email or phone?
Hello, purplelilac!Thanks for posting. Were you able to refill your account? If not, go ahead and click here to send us a private message so we can help. In your message, please provide your name,...
View Articleprepaid Service not working
Hi. I'm new. I just signed up for a prepaid plan. When I signed up (7-28-14) I set my account to be autopay and charged my debit card. It would not let me start my service that day, but said it...
View ArticleRe: how to view call history
Hello, la321! Thanks for posting. To learn more about viewing your call history on your GoPhone account, click on the link below. View GoPhone Call History Let me know if that helps! -Mariana
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Re: Information loss on new GoPhone account page
It is much better than the T mobile site As long as an expiration date was show up after the balance!!Good job AT&T.
View ArticleRe: Fed up with AT&T
Hello, asmith0596! Thanks for posting. It sounds like you were trying to change your rate plan. We would be happy to help, so please click here to send us a private message. In your message, please...
View ArticleRe: how to view call history
i can't login i don't have a pin and my number isn't registered i don't know how to register it
View ArticleRe: REFILL CARDS RIPOFF
Hello, TEXASADGUY! Thanks for posting. There are several methods of refilling your GoPhone account that may suit your needs and do not require a refill card. To learn more about these alternate...
View ArticleThe point I'm making has nothing to do with the different...
The point I'm making has nothing to do with the different refill options. My point is that AT&T knowingly changed its refill card from a $60 card to a $65 dollar card even though the rate plan is $...
View ArticleRe: how to view call history
Hello, again! We would be happy to walk you through it, so please click here to send us a private message. In your message, please provide your name, phone number, email address, and the best time to...
View ArticleSmartphone 10c per minute plan
I have just been switched to this plan. I have two questions: 1. If I add $100 to the account will that extend the expiration of minutes for a year? 2. What is the minimum amount that can be added...
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