Prepaid account
Hi! I have a phone (*********) with a prepaid plan. Since I am now in China, I've stopped the plan for two months. However, when I was trying to refill my phone, I couldn't log in to my account. Can...
View ArticleHow do I find my GoPhone number?
I have a phone that is not activated, and a refill and go card. Everthing asks me for my phone number, which I don't know. There is no way to reach an agent without it. I have tried 611, but the...
View ArticleMissing go phone money?
I used a card on july 12th to renew then added 60 dollars to my account.. now the 60 is gone and my account isnt even due for renewal till the 12th yet I used a card and added money a few days later.....
View ArticleRe: Prepaid account
You can't reset the password, the only way to see it is on the text message, in this case you need to call the 1-800-9019878 to refill your account
View ArticleRe: Smartphone 10c per minute plan
Hi marack!The refill for 100$ gives you 365 days of airtime expiration, the balance that you have on the account wil allso be extended.The minimun payment is 10$ that gives you 30 days of airtime...
View ArticleChange GoPhone rate plans and packages
Looking to review and possibly change your plan? Did you know that you can change plans on line?
View ArticleRe: Change GoPhone rate plans and packages
Change GoPhone rate plans and packages shows you how easy it is to change your GoPhone rate plan or packages online, by phone or via the my AT&T app!
View ArticleChange Plan 3g - It doesn't work
Good morning. I called 611 and it was offered me a new plan. 45US$ monthly with 2G of data internet, unlimited nationwide talk and text.I switched my plan and since yesterday I've been trying to access...
View ArticleRe: Missing go phone money?
Hello, silencer271! Thanks for posting. We would be happy to review your account and track down your balance, so please, click here to send us a private message. In your message, please provide your...
View ArticleRe: prepaid Service not working
Hello, lydniel! Thanks for posting. We would be happy to review your account and see what's going on, so please click here to send us a private message. In your message, please provide your name, phone...
View ArticleCan I transfer my go phone account balance to monthly refill.
Can I transfer my go phone account balance, which is going to be expired on 10/05/2014, to monthly refill. Recently, I've mistakenly added some money (50$) to my GoPhone balance, but I don't need it...
View ArticleRe: prepaid Service not working
Thank you for getting back to me! It turns out that my service DID activate when it should have, I was just not in the right area for my phone to oick up on the service from AT&T. It worked as...
View ArticlePutting GoPhone on hold?
I spend summers in the US and during the rest of the year llive overseas. I changed my GoPhone to 10 cents per minute and loaded $100 onto it hoping it would just lie dormant until I return next June...
View ArticleAT&T Authorized Retailer - Fraud - Undue Activation and Sim Card charges
I just got the 60 dollar pre-paid plan yesterday from the 2768 Broadway At&T Authorized Retailer. I was charged 60 dollars for the plan, and 70.65 dollars (amounting to a total of 130.65 dollars)...
View ArticleATT Go phone Customer Service problem
I would appreciate a email contact for support for my att go phone. This past Saturday I couldn't get customer service to understand my issue. Because of some system glitch my account is being tampered...
View ArticleRe: AT&T Authorized Retailer - Fraud - Undue Activation and Sim Card charges
Hello, ca3016! Thanks for posting. I'm so sorry to hear about these extra charges. We would be happy to investigate further, so please click here to send us a private message. In your message, please...
View ArticleRe: ATT Go phone Customer Service problem
Hello, L0veFam! Thanks for posting. I'm sorry to hear your messaging package was disabled. We would be happy to look into this for you, so please click here to send us a private message. In your...
View Articleupdate on forum
I think at& t is taking favorites on those with contracts. They seem to be the only ones who can go online & see the numbers who calls & text. I have.a android & every since they have...
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