Re: Invalid SIM
Hi ChampRed, If you need a new SIM card, you can just stop by a Corporate AT&T store and get one for free. Thanks,Dmitriy
View ArticleCan't connect to network with GoPhone SIM
I'm a tourist traveling the western US for a few weeks. I bought a GoPhone SIM with a data plan for 60$ in an AT&T store in LA and everything worked fine. I'm now in Arizona and can't connect to...
View ArticleRe: My plan expiration
Hello, SameerSK! Thanks for posting. We would be happy to review your account to see if it's still active, so click here to send us a private message. Depending on how long it has been since your last...
View ArticleRe: Not Happy with ATT removing Data Package and Messaging Package Features...
Hello, cyber888! Thanks for posting. I'm sorry to hear your current plan doesn't meet your needs. We would hate to see you go, so please click here to send us a private message so we can discuss some...
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Re: What is the expiration of my GoPhone Balance if I buy 10 months of $10...
No so!I just refilled with a "90 day" refill card and it still onlyadvanced the next refill date for 30 days. What seems to be the problem here? Thanks, Jim...
View Article@ZugelBoy, when you dialed 611, did you say "more options...
@ZugelBoy, when you dialed 611, did you say "more options" when the automated voice response lady told you that you had arrived at the main menu? Say "more options", then "change my voicemail...
View ArticleIs it just me? or did ATT suddenly get wacked out?
Yeah great this community forum is great, but think about it, now ATT doesnt have to have their customer service people answering the phone because we can talk to eachother ....people with no phone...
View ArticleRe: Is it just me? or did ATT suddenly get wacked out?
still havent been able to talk to anyone about my simple issue.....strange.
View Articleproblem with trying to buy data today ...
my question is regarding my go-phone account & buying data online ... for some reason, the option to buy data is grayed out ... i have purchased data like this many times, but today, i can't ......
View ArticleRe: Is it just me? or did ATT suddenly get wacked out?
i want to force renew my plan. why does the 611 voice not give me that option? Why have i not been able to connect to a customer service rep in over three hours?
View ArticleCustomer Service ppl do nothing but lie to you in order t...
Customer Service ppl do nothing but lie to you in order to ensure you keep your service with them.
View ArticleExpired phone card
My phone card was expired two days ago, by rights, AT&T should not take away all my money in the card, and my phone card still have 50 dollars before expired. Can I get my money back? Because I am...
View ArticleHow do I change my GoPhone plan online?
I live outside the States and use the GoPhone only when I visit. Sometimes it's just for a week, other times for a month. I was told by an ATT customer service representative this spring I could change...
View ArticleRe: how do i change my att go phone plan?
You can call the toll-free number from outside the U.S. but you can't change your plan online?
View ArticleIs it possible to pay for 4G using your prepaid account balance?
I saw this website where you can earn AT&T GoPhone credit and I was wondering if you can redeem them for 4G usage. Is this possible? Thank you.
View ArticleRe: Automatic Renewal - Changing the Messaging Plan
I talked to an AT&T representative today and was told that if you are setup with a 200 message automatic feature renewal package, that your message balance must be under 800 messages at the time of...
View ArticleAbout GoPhone messaging plan
Today I received a message from AT&T saying that my 200 messaging pkg was removed despite the fact that I didn't request the package removal. I log in to my account to see if I can add it back but...
View ArticleRe: How do I change my GoPhone plan online?
According to the following site, doesn't look like you can change plans online. I do see the option to manage your plan through their phone system though.....
View ArticleNeed help on refill my phone
I am an international student and bought a att pay as you go phone 2 month ago. I went back to China last month and unable to access the refill page. Every time I select 'refill by credit card' from my...
View Article@UWvisitor Unfortunately, no, you cannot. I believe prepa...
Unfortunately, no, you cannot. I believe prepaid customers did have the option to change their rate plan online once upon a time, but for some unknown reason AT&T has decided to revoke it.
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