Re: Gophone activation
AT&T Gophone cannot be active outside USA.AT&T Gophone cannot be active online outside North America.If you buy your phone from Amazon,are they locked to AT&T network?If your phone is...
View ArticleRe: my transaction has been denied.
Hi Yoonjung,Many times if a card is declined online, your bank has blocked it usually for being out of your spending patterns. You should be able to call the number on the back of your card and tell...
View ArticleRe: Gophone activation
The phone is locked and I need an unlock password to use it. Is it possible to buy an unlock code?
View ArticleAbout a International Long Distance!!!(Hurry Up Plz)
i paid 40$ for a monthly plan, and added 5$ for a International Long Distance.i used just for 5 min. to Korea, But that was all!!!you gave me a 250 min. for 5$, right?why can't i use the International...
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Unable to purchase messaging package on 10c minute plan
Last month's package expires today but I can't seem to purchase more messages, the option isn't there. I didn't "turn off" messaging either, not sure how you would even do that. Anyone else seeing...
View ArticleCan not text from my go phone
I have sent several text messages and they show they are sending from my phone but the person is not receiving them! I sat right next to the person I text and they never received it. I am on the $25...
View ArticleREFUND AND NO HAPPY AT ALL
MY HUSBAND AND I GOT A GO-PHONE IN APRIL SET IT UP I WELL AGREED WHEN SETTING IT UP TO GO ON AUTO-PAY. THEY TOOK THE PAYMENT OUT THAT NIGHT AND THEN IT WAS SET TO TAKE OUT EVERY MONTH ON THE 15TH. THE...
View ArticleRe: Problems with Auto Payment
I HAVE HAD THE SAME PROBLEM GOING ON SINCE APRIL I CALL THEM TO HAVE THEM TAKE IT OFF AUTO PAY AND EVERY MONTH IT COMES OUT OF MY ACCOUNT AND THEN I AM TOLD I CAN NOT HAVE A REFUND BECAUSE THEY HAVE A...
View ArticleRe: Can not text from my go phone
Hello lizzy9Is it only texts going to that one number? If so the issue could be on their end. I would try to send a test message to another number to be sure. If not you can call 611 on your go phone...
View ArticleRe: Unable to purchase messaging package on 10c minute plan
Same here -_- We seem to be experiencing system issues, please call 611 from your prepaid phone for further assistance.
View ArticleRe: About a International Long Distance!!!(Hurry Up Plz)
Maybe system issues, please call 611 from your prepaid phone for further assistance!
View ArticleDevice Unlock Form Does Not Recognize My Phone IMEI #
Hello, I am a gophone customer and I was happy to see after research that AT&T does phone unlock request for gophone customers. I went on the portal but for some reason the portal does not...
View ArticleRe: No internet access - Change of rate plan needed ?
Hello Just dial 611 from your phone and follow the prompts to get to the customer care representative, first say "more options" and then keep saying "representative" until it connects you, they'll...
View ArticleRe: carrier unlock the go phone
Hello Please send us a private message by clicking here and we'll be happy to look into it for you. Please include your name, phone number, account number(s), and the best time you can be reached....
View ArticleRe: Pay As You Go Online personal profile
Hello Stefano, it appears that you might be trying to register from outside of US, I think that might be the reason why it's not letting you select the state, as it recognised your IP from another...
View ArticleRe: Unable to purchase messaging package on 10c minute plan
Well the voice response system did allow me to purchase the message pack so apparently it is a bug, still it's a pain compared to the website.
View ArticleSometimes when I go to the gophone section of the website,
a pop up comes on for a live chat adviser... (usually when I don't need it, just looking up info) so I close it but then when I go back on there, not only does the pop up not come up BUT when I click...
View ArticleGetting No Where!
I have called the number for go phone support, and of course got no where even after answering the zillion qjestions, it ended up with sorry hang up and call again! We do NOT used our Go Phone except...
View ArticleRe: Getting No Where!
When a call forwards it is usually to your voicemail if the phone has not been answered. SMS terminating means someone or something is sending text messages from the phone.
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