New to Go phone with $25/month plan /auto pay question
I just started my go phone with $25/month plan. I agreed set up autopay also. On day one, I was charged $25 pluse tax twice. Now I can use my phone and my account balance is $25. Is this correct ($25...
View ArticleRe: no service?
Just to update....I went to one of the AT&T stores here in Co Spgs and had a great experience. I was taken care of by Erin and she was awesome! She put new sim cards in my phone and my husbands...
View ArticleRe: no service?
Awesome! Glad to hear erin took care of you! Hopefully they get the tower up and running but it's good to hear you had a good experience at the store!
View ArticleRe: Nokia Lumia 925 IMEI Unrecognised
Hi, It was when I called AT&T support. They told me that because I purchased the phone from a Microsoft store, it is not on their database and therefore I cannot unlock it through the AT&T...
View ArticleSamsung SGH-A157V Help needed for Activation
The instructions on the back of the Prepaid-Card to activate my phone didn't work, it said "Unable to process request".Perhaps the SIM card isn't activated, but how do you do that on Samsung SGH-A157V?...
View ArticleRe: New to Go phone with $25/month plan /auto pay question
Hi , From what it sounds like you have a credit in your GoPhone account of $25 right now. The balance when you dial *777# is what your account has credit. When the plan renews, it will automatically...
View ArticleRe: That is correct. While adding $300 to your account over t...
Wild Banchi, You are correct too. I need to add more info. on this . But last week I was in Las Vegas,using my Apple IPad to reply the forum. As soon as I try to hit the enter to skip to next line,it...
View ArticleAuto refill issues
Okay I have a few issues with Auto refill. 1. When my account was getting low, instead of refilling the account, the stupid system kept warning me my account was low. I selected autorefill so that I...
View ArticleRe: How do I preserve phone number on GoPhone?
herm1ne wrote:HiI am a go phone user and going to Japan for 3 years to stay.I don't want let my phone number go so I can stay on the same phone number after 3 years.So I want to know the way to...
View ArticleChanged my GoPhone Plan and data stopped working - Galaxy S3 mini
I changed my plan this weekend from the 25$ basic plan to the 45$ plan and the data is no longer working. Tried calling ATT and all the helping tools here, anyone has an idea of what can be the...
View ArticleRe: Changed my GoPhone Plan and data stopped working - Galaxy S3 mini
Hi The Galaxy SIII Mini is a smartphone and requires to have one of our Smartphone data plans in order for the device to work with data. The $25 Monthly Plan does not include data for any device. The...
View Article$27 for a $25 refill card
Hello everyone! I am sorry I do not know where I could post this issue, I am sorry if it doesn't go under this section, I didn't see an option for this sort of thing.I had purchased a refill card at...
View ArticleRe: $27 for a $25 refill card
Well, I've never seen a 25 dollar card advertised for less than 25 dollars before. But that's walmart for you. As far as the tax goes it's not uncommon for retail outlets to charge a sales tax on...
View ArticleRe: $27 for a $25 refill card
Thank you for a quick response!I've always paid a flat $25, no matter where I went to buy my card, or how I've paid for it. So maybe the tax is finally implemented here. (?)It just threw me off quite a...
View ArticleRe: Samsung SGH-A157V Help needed for Activation
The sim maybe defective if the activation process failed. Your best bet is to take it to an att store and they can get it up and running for you with a new card. Hope this helps!
View ArticlePorting number to another carrier
I have a go phone and am trying to port my phone number to another carrier. They are asking me for my account number, however, I cannot locate the account # anywhere.
View ArticleAuto-renew turned off without prior notice... again.
I had this happen to me a couple of months ago, and it's just bitten again. I'm on the $0.10/minute plan with the 200 messages for $4.99 feature package on auto-renew. There's plenty of money in my...
View ArticleHi caitiesmom,
Hi caitiesmom, You can get your account number by calling 611 from your AT&T Cell Phone, or you can visit your local AT&T store and they will be able to provide it with valid ID. You can find...
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