New Samsung a157 Gophone will not make any calls, including to refill
I just bought a Samsung a157 Gophone and it is not working properly. I've searched around online and did not find answers, and I called Samsung's customer service only to find that they only have an...
View ArticleRe: 10cent per minute plan to smartphone possible?
Thanks Wild Banchi. I was planning on buying the phone from Amazon.I used the AT&T web site to see what it would allow you to do. I looked at GO Phones and the Samsung Galaxy Express was on the...
View ArticleRe: Lost 4 digit PIN code
Great, thank you for sending me a private message, one of our specialists will be contacting you soon to help. Dmitriy
View ArticleRe: Prepaid Balance in minutes
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View ArticleRe: 10cent per minute plan to smartphone possible?
gvaztom wrote:Thanks Wild Banchi. I was planning on buying the phone from Amazon.I used the AT&T web site to see what it would allow you to do. I looked at GO Phones and the Samsung Galaxy Express...
View ArticleRe: New Samsung a157 Gophone will not make any calls, including to refill
When adding money through the *888*PIN# method, there is actually no need to dial 611. On your prepaid airtime refill card, scratch off the gray scratch off box with a coin or some other object if you...
View ArticleCan I request to block text for my go phone?
Hello, everyone. How can I block text message for my go phone with "10c/minute" plan? Thanks in advance.
View ArticleGoPhone account reminders
I setup an automatic renewal, however I continue to get messages before making a call reminding me that my renewal date is coming. Also receiving text messages with the same notices from two different...
View Articlego phone unused messages deleted by at&t
Our son has had a GoPhone for a couple of years now. We refill his account every 3 months with a $25,00 phone card and had the 200 message bundle on auto renewal. Currently there is far more money in...
View ArticleRe: Can I request to block text for my go phone?
Customer service can perform this action for you. You just need to dial 611 from your GoPhone and keep repeating "customer service." The IVR will eventually give up and transfer you to a live CS...
View ArticleRe: GoPhone account reminders
This happens to me every now and then, too. One number alerts me that my rate plan did not renew due to low account balance, and then another will notify me when my account status changes from inactive...
View ArticleRe: Why am I charged $0.20 for a 40 second call?
The way AT&T counts the time for billing purposes is not from the moment the connection to the other party is established but from the moment the phone connected to the network to start dialing. So...
View ArticleMessaging rollover
I have the $.10 a minute plan and purchase the 250 messaging pack for $5 a month. Since it's on auto-pay, I notice that they roll over the unused texts (I'm at about 1900 messages for a balance in my...
View ArticleRe: 10cent per minute plan to smartphone possible?
I have the Nokia Lumia 520 which I assume is considered a smartphone. I have the $.10 a minute plan with NO data. I buy the $5 messaging pack for 250 messages. I don't think it's an issue. I can...
View ArticleRe: Messaging rollover
Unfortunately yes , coz feature packages has a fixed 30 day expiration. Slowly consume your messaging package. Text more than call. Think how you can use it to your advantage
View ArticleRe: go phone unused messages deleted by at&t
This is how it works, messages will roll over as long as you pay before the package exp date wc is 30 days. No problem because youre on autopay. The maximum limit is 9000 messages. After that you cant...
View ArticleRe: Messaging rollover
You will lose it anyway, even if you keep renewing you monthly feature package., We have the same plan and just lost $62,00 worth of unused messages that accumulated over the last couple of years. When...
View ArticleRe: go phone unused messages deleted by at&t
No, this is not what happened. When the feature package was deleted by at&t he had 4700 messages and $75,00 in his account. I just received this e-mail from a customer service rep:>>Messaging...
View ArticleChange my smartpohone rate plans
I have $60 monthly unlimited with data plan on my galaxy go phone. I was thinking about to change $25 monthly with 250 min and unlimiited text (or pay per use plan if available) since I'm currentry out...
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