Re: Gomyphone
To keep an account active, it must have money in the account. Without money, the account closes and you lose your phone number. If you want to keep the same number, you will need to keep the account...
View ArticleError: "Auto Refill enrollment is currently unavailable - wait 2 days"
I had to replace my credit card a couple months ago and am still having issues trying to setup auto-refill. It seems I receive the above message every time I try.Any ideas?
View ArticleRe: Gomyphone
kdfederer wrote:To keep an account active, it must have money in the account. Without money, the account closes and you lose your phone number. If you want to keep the same number, you will need to...
View ArticleRe: Error: "Auto Refill enrollment is currently unavailable - wait 2 days"
I solved my own issue. My old cancelled credit card was still in my payment methods. Once I deleted the old card (which I wasn't able to do last month), I was able to setup Auto-Refill option.
View ArticleRe: Refill before arriving to the US from abroad a prepaid gophone bought...
Hi there I’d be happy to help! It is likely given the time since it was purchased that this SIM has now been permanently disabled, explaining why the SIM could not be recognized. GoPhone accounts are...
View ArticleMisled by AT&T Employee and Promo card expired
I went to the Oracle Road store in Tucson, Arizonanon May 17th, and an employee there helped me to transfer my phone from a Cricket family plan managed by my brother-in-law to a Prepaid AT&T plan....
View ArticleRe: Calling mobiles in Mexico from the U.S.
Hi there I’m sorry to hear your calls to Mexico do not appear to be going through! I’d be happy to help. Can you please send me a private message by Clicking Here and include the following...
View ArticleRe: Automatic Billing
Hi there Enrolling in Automatic Refill would not result in any additional charges being billed. Taxes and other mandatory charges are applied to all refills based on your address. Some charges are a...
View ArticleChange devices
Hello, I have been using a galaxy s4 SGH I337 on the $45 Go phone plan. I would like to change my Device to a galaxy note SGH I717. QUESTION IS DO I HAVE TO GET A NEW SIM CARD? IF SO HOW DO I GET A NEW...
View ArticleRe: Change devices
If the sim cards are a different size, yes. If they are the same size you should be able to put the old sim in the new phone.If you need a different size sim, a corporate store can take care of that...
View ArticleDoes your phone have to be activated to be on the go phone plan ?
do your phone have to be activated to be on the go phone plan ?
View ArticleRe: Does your phone have to be activated to be on the go phone plan ?
Good morning Bran, I am not sure what you mean by "activated" but I will explain the process and hope it helps you with some clarification. In order to be able to use your device with Pay as You Go...
View ArticleCalling to maobile phone in france
Hi, I would like to know1- how much will i be charge to call a mobile phone in france and2-if i can receive calls from a mobile phone and3-if i am charged too and how much I have a pay as go, i am on...
View ArticleRe: Calling to maobile phone in france
From what I read, France cell phones are not included in the international calling. Cell phone calls are only allowed to a few countries....
View ArticleRe: Calling to maobile phone in france
thank you how much does it cost per ,minut? and how about the texts?send one to a mobile phone in france and recieve one from a mobile phone in france Thank you
View ArticleRe: Misled by AT&T Employee and Promo card expired
Hi there I’m sorry to hear that your Promo card has expired. I’d be happy to help! The only department which would be able to assist with the promotional card would be our Buyback Support team, whom I...
View ArticleRe: Misled by AT&T Employee and Promo card expired
Hi Charise, Thank you for your response, but as you acknowledged, I've already tried that route and am loathe to reenter a phone-tree and waste my time again. Why should it be the customer's...
View ArticleHelp
First of all, I got a problem with my account. I tried to call to the customer service, one representive changed to another, no one can help to solve the problem. Then I tried the live chat. Even I...
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