My refill went through but the payment is still pending. Double the amount is...
I refilled my account balance on the 10th of April. The payment is still pending and double the amount of $32.40 is being held. My bank says it's held up on your end. Please complete the transaction...
View Articleemergency calls only
Why on this GOPHONE does it sometime say EMERGENCY CALLS ONLY?I understand some people solved it by powering the phone off and back on, butwhy would a customer have to do this? Was this a used phone...
View ArticleRe: emergency calls only
It means it hasn't registered any refil on your account. Power cycling the phone seems to push the refill through. Don't know why it works.During the time it registers as empty, your phone can still...
View ArticleUnlocked iphone 6
I lived in the United States and bought my iphone there, and now came to Brazil and not I use the operators here! but when I bought told me it was unlocked .. And on my phone is giving invalid yes!...
View ArticleRe: Unlocked iphone 6
All phone unlocks must go through the unlock portal www.att.com/deviceunlock
View ArticleRe: Balance Expiration
I disagree. Your 'not possible' follows from out of the blue. This refund would be indeed not possible provided that the no-refund rule was explicitly written in the AT&T policy and this policy was...
View ArticleRe: Balance Expiration
Why are you arguing a 3 year old question? The OP has only posted twice, both times in August of 2012. My guess is, she's moved on. I doubt she'll ever see your reply.
View ArticleCheck GoPhone card without service
My mother in law gave us a GoPhone card that she didn't use but doesn't remember when she bought it. We were going to buy an at&t phone only if the card is still usable but stick with our normal...
View ArticleRe: I was wondering
Hi there I’m sorry to hear your prepaid line has no remaining talk time. I’d be happy to help! Did you know there are many ways you can conveniently refill your account?Make a refill card payment...
View ArticleRe: Prepaid gophone cards
Hey I’d be happy to help with your GoPhone history! To view your call records, log in to myAT&T and select Account History. History information is available for:Voice callsData...
View ArticleRe: Buying Device with Go Phone Balance
Hey there We can certainly help with transferring your balance to your postpaid account when you convert your line! For more information on now to convert the line, please click here. The purchase of...
View ArticleRe: Cancelling GoPhone plans from abroad
Hi there @OrlatithG I’d be happy to help with your account management! As you are currently outside the US, you may not receive the temporary password text message. I would recommend contacting our...
View ArticleRe: Why mandatory refill on 10 cent per minute plan
Hi _hussar I’d be happy to help explain account balance expiration terms! Customers on a monthly plan receive 30 days of service, and day 30 is the rate plan expiration date. When a customer adds money...
View ArticleRe: Card status
Hey there If the prepaid card has not been refilled within 60 days of the balance expiration, you would need a replacement. We can provide a new card at any AT&T store. As the account will have...
View ArticleRe: GoPhone Balance expiration vs Plan expiration dates.
Hey there I’d be happy to help explain GoPhone expiration terms! GoPhone customers on a monthly plan receive 30 days of service, and day 30 is the rate plan expiration date. When you add money to your...
View ArticleRe: at&t gophone refund
Hi there I’m sorry to hear your payment was not correctly applied to your account. In order to research this payment and provide any refund due, I would recommend giving our GoPhone at 800 901 9878...
View ArticleAT&T Go phone Billing Issue
AT&T charged me twice on Dec 2014 for monthly plan. I just noticed today and called AT&T cutomer service. They said they won't be able to refund the amount charged twice but they can credit it...
View ArticleRe: My refill went through but the payment is still pending. Double the...
Hey I’m sorry to hear that your refill has not correctly been applied. I would recommend giving our GoPhone department a call at 800 901 9878 where we can research this payment and make sure that any...
View ArticleRe: at
No. I emailed Tami and she claims she's working on it. Vesta refunded the same amount the day before. Why is it so hard to do? I'm not staying with AT&T. I already bought a Straight Talk phone Once...
View Articleneed to unlock HTC desire 610
Need to unlock my HTC desire 610 IMEI **** bought in walmart phone **** [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID...
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