Re: Go Phone website
I am also a GoPhone user as well as my whole family. I would like to know what is taking so long for you to be able to give a gift from a computer. I use to pay all of our phones that way and now I can...
View ArticleRe: Go Phone website
According to the GoPhone department that information is NO LONGER available for the customer to see on th webiste. We need to call in for this information. What a improvement ???Today I was told it...
View ArticleRe: Throttled wireless data - prepaid unlimited
I called them and all they did was take notes of my suggestion. They said there was nothing they could do. It's something they should have as part of gave plan. High speed data then when you use your...
View ArticleHELP
I tried to use my account balance to renew my data instead it charged my card now I'm overdrawn how do I fix this
View ArticleRe: At&t GoPhone capping me at speeds lower then 5kbs
Hi there I’m sorry to hear you are experiencing low data speeds. I’d be happy to help! I would recommend contacting our GoPhone department at 800-901-9878 where we can look into this for you and...
View ArticleRe: At&t GoPhone capping me at speeds lower then 5kbs
I just had the same thing happen last month, ran out my 2.5gb and then i got stuck with this slow slow speed data
View ArticleRe: At&t GoPhone capping me at speeds lower then 5kbs
@ATTMobillitycareI have called and nothing. They didn't do anything they give me tip on saving data is all they did. I want the speed they say I would get or at least close to it but no I get a 2x slow...
View ArticleChanging Plans ASAP
Hi, i bought a 15 refill go phone refill card and used the 2 dollar per day plan, i then decided to buy a 25 card so that i can get a whole month of service, i had forgotten to change the plan so i...
View ArticleRoaming is not a default feature
Hi AT&T I travelled overseas often. About a month ago I got a new pre-paid nano SIM card. When I tried to switch it on overseas, it registered "No Service". Activation deposit has been paid and the...
View ArticleRe: Roaming is not a default feature
Pre-paid service does not support international roaming.
View ArticleRe: Changing Plans ASAP
Dial 611 from your phone. They should be able to switch plans and money on account.
View ArticleRe: Changing Plans ASAP
Is there any lace where i can call a real person and not just a machine?
View ArticleNo Contact Info When I Text
I just bought an AT&T Z432 GoPhone. I switched from a family plan to an unlimited talk and text monthly plan. When I receive a call or text from some of the people that are already in my contact...
View ArticleRe: No Contact Info When I Text
It sounds like that information was not saved to the SIM card. Do you backup your contacts to AT&T locker?
View ArticleI just refill my phone for $25, why did the expiration date only extend for 1...
It says if I refill $5 or more, the money will expire in 90dayshttp://www.att.com/esupport/article.jsp?sid=54045&cv=821 I just add another $25 to my phone, why didn't it extend for 90 more days. It...
View ArticleRe: No Contact Info When I Text
No. I honestly don't know about the locker. My contact information was transfered from my old sim card to my new phone and new sim card by the associate at the at&t store. He moved all my contacts....
View ArticleRe: HELP
Hello! @KJMommy Thanks for posting your concerns about your renewal. So we can further assist you, please contact us at 800-901-9878 and a GoPhone Agent will be able to help get this resolved. Hope...
View ArticleGoPhone account cancel date
I used to able to see when my GoPhone account cancel date will be but not anymore. So where can I look at it?
View ArticleRecovery the pre pay number
I am for more than 1 year without ... I did not recharge ( refil) my number. But now i Would like back to use them.How Can i get my original SIM Card number ? ?
View ArticleRe: Recovery the pre pay number
After 6 months, the number is put back in the pool and can be given to anyone. Your chances of getting your old number back are very slim.
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