Unlock issue of my moto x
I am non US resident from India. on my trip last year to dallas and miami around march, i bought my moto x 2013 edition as GoPhone (paid in full) from ft. worth, dallas near cityview blvd. after using...
View ArticleACCOUNT NUMBER FOR A GOPHONE
im trying to get my account number for my GoPhone, where can i find it????
View ArticleRe: Go phone area code and number change
I believe that the fee is $36 for a number change.
View ArticleRe: Unlock issue of my moto x
You have to use and pay for 6 months of GoPhone service....Please review unlocking directions.https://www.att.com/esupport/article.jsp?sid=KB414532&cv=820
View ArticleWhen are you going to fix the billing page?
I've been trying to pay my bill for over 24 hours now and the site doesn't want to cooperate. I tried paying with my debit card. "We are sorry, your transaction has been denied. Please check with...
View ArticleRe: When are you going to fix the billing page?
I don't use it, so I can't say if it is the website or not.I suggest you call customer service, billing department and give them the heads up. Either they can talk you through it, or will take your...
View ArticleChanged from $60 to $45 plan for GoPhone
Next day $60 was deducted from bank on auto-pay and $45 used for refill. What happens with the $15 left over? Will you refund it now, so I don't have a mix-up next month when the next autopay happens.
View ArticleRe: Prepaid plan doesn't refill every 30 days
Thanks for your post @banana342354. Please click Set up, manage, or cancel Auto Refill and auto renewal for GoPhone to be sure your auto refill is setup correctly. You can also click here to send a...
View ArticleRe: Go Phone Billing Question
Hi there In order to provide the most accurate billing information, I’d recommend speaking with our GoPhone department at 800-901-9878. They will be able to access and view your account to give...
View ArticleRe: ACCOUNT NUMBER FOR A GOPHONE
Hi there I’d be happy to help with your account number! In order to obtain this number, please give our GoPhone department a call at 800-901-9878. We will be happy to assist! Thanks,Charise
View ArticleRe: When are you going to fix the billing page?
Hello! @dgcasey thanks for posting your concerns about the billing page. Sorry to hear you’ve been having issues with it. I would recommend clearing the cache and cookies in your browser, then...
View ArticleRe: Changed from $60 to $45 plan for GoPhone
Hello! @cauler Thanks for posting your concerns about your payment. So we can help resolve this, please call us at 800-901-9878 and a GoPhone agent will be happy to help you. Hope this helps!Charise
View ArticleRe: Go phone area code and number change
Hello! @David018 thanks for posting your phone number change questions. You are not required to change your number if you move to another area code, but should you choose to do so, the fee is 40.00...
View ArticleRe: Go Phone Billing Question
Thank You, this was a good solution.My $10 turns into 100 minutes deducted individually as I use them and the balance of money rolls over into a deduction from next month's billing, assuming there is...
View ArticleIs phone help paid to lie?
I switched to GoPhone last month and paid $25 plus tax for the first month. A month later, I get a a bank draft withdrawal for my OLD account- $49.97. After going through twenty minutes of menu...
View ArticleRe: Switched from prepaid to GoPhone...
And sure enough, we've hit that time of the month for my old bill to show up, and I've been billed twice. I paid for my GoPhone, and I've had $50 withdrawn from my account for my old service. And...
View ArticleRe: Switched from prepaid to GoPhone...
Chat is not available for GoPhone users, and I can no longer access my old account (which apparently I"m still paying for.)
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