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Re: switching old phone to a new phone...is th

Is it an unlocked, AT&T compatible phone?

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Go Phone Account Help

Hi There,  When I visited Hawaii in late 2013, I obtained a Go Phone Sim card as it was much cheaper to do this than use global roaming on my Australian mobile. I'm a little confused by the Go Phone...

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Re: Go Phone Account Help

If you don't refill by the expiration date, you will lose any balance and the phone number.

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Re: Go Phone Account Help

Thanks, Makes sense. But what does refil actual do and how much do I need to refil?

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GoPhone refill expiry periods

Hi, It used to be that a $100 GoPhone refill expired after 365 days.This information no longer seems to be available anywhere on the AT&T website.Does a $100 refill still expire after 365 days, or...

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Not able to refill my account with credit card

Everytime I try to refill my account, it says: Error!Your online refill options are currently limited to refill cards/pins. When you are ready to make an online refill using a credit/debit card or...

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mobile tv

I recently signed up for AT&T mobile TV. I was offered a 7 day free trial and then $9.99/mo after that. When I attempt to watch any programming, I get a notification that says I can watch the video...

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Re: Gophone on current line

yes and no.  how is it that there used to be a lot of usage and its almost absolete now? ive seen calls come in and checked and it wasnt on the bill. how can the phone be used and it not showing up on...

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Re: Account Expiration

 Hi   $10 refill is good for 30 days, $25 will last 90 days. I apologize for any confusion information on that. Here is the refill info page that explains expiration dates at the bottom: How To Refil...

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Re: Change from AT&T Prepaid to GoPHONE

Hello @poppo101!  Thank you for your post. If you are interested in moving a postpaid account to GoPhone, please click here to access the article Switch from a postpaid account to a GoPhone account for...

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Re: go phone account

Hello @skipper573!  There are multiple ways for you to refill your GoPhone account!  To find out more details (including how to refill online), please click here! Thanks so much for your post!

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Re: Account Expiration

Hi Dmitriy, Yup i am confused! Ok, how long ATT keep the number in the database after credits has been used up?I know about credits expiration. I am concern about my account refer to as my cellphone...

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Re: At&t GoPhone account

Hello @hieurock!  I believe the article Getting started with your GoPhone service will be beneficial to you.  To access the article, please click here!  There is a section within that article that...

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Re: Account Expiration

 Hi   It's 59 days after expiration, and at that point the number (account) is canceled. If you let your balance expire, you will lose all remaining balance bringing your account balance to $0, but as...

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Re: GoPhone refill expiry periods

$100 refill will get you 365 day

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Re: GoPhone on post paid account?

 Hi   Any AT&T Go Phone device can be used on the post paid account. You might have to get a new SIM card for it. Are you trying to replace a device on an existing post paid line or move a Go Phone...

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Re: GoPhone on post paid account?

Thanks for the reply. I am thinking about buying a cheap GoPhone smart handset and using it to replace my wife's Samsung which is slowly dying. I am not under contract and do not want to get a subsidy...

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Re: Change from AT

I have a prepaid AT&T account that I want to convert to a GoPhone prepaidaccount. This was a BYOD and transfer phone number from Straightalk.my signature black[edited for privacy – please do not...

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Re: GoPhone refill expiry periods

bizhui wrote:$100 refill will get you 365 dayIs there a citation for that, somewhere on AT&T's site?I know there used to be, but I'm a bit worried they may have changed the terms... 

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at@t costumer calls won't ring through my go phone.

Realized that my wife and mother in law were unable to call me for some reason. They are however able to leave a voicemail, but the call just doesn't ring through. There is no sign of a call...

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