Re: 14 days visit with internet access
Hello,my mother-in-law came up with another question. Texting is included within the US and 100 more countries. Is Germany one of these countries?Regards,Stefan
View ArticleData was not refilled
Hello, Currently I am a costumer of "$60 Smartphone Monthly Unlimited Plan with Data". However, even after paying the $60 my data balance was not refilled and I keep getting "You have 0.0 MB remaining...
View ArticleRe: Deactivating my service
I would recommend you send a private message to AT&T Customer Care using the link below.https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/192773
View ArticleRe: 14 days visit with internet access
Hello Stefan, Germany is included, please see this page for details: International Text Included with Select GoPhone® Rate Plans Thanks,Dmitriy
View ArticleRe: Unlocking Device
Hello Some new or exclusive phones might not be eligible for an unlock for some time. What kind of phone are you trying to unlock? Did you buy it new from AT&T? Thanks,Dmitriy
View ArticleRe: Unlocking Device
It is just a normal ol' ZTE phone. Bought it new at the AT&T Store. The last unlock request reasoning I received was that the "Name doesn't match the name on the account."...which I logged in and...
View ArticleRe: Unlocking Device
Please send a message by clicking here, we'll be happy to look into it for you. Please include your name, phone number and account number if possible. Thanks,Dmitriy
View ArticleRe: Horrible Customer Service!!!!!!!!!
i have been dealing with their horrible custimer service for 3 days now havent talked with someone who could help me yet. i have been placed on hold many times told i was sent to wrong place transfered...
View ArticleRe: Horrible Customer Service!!!!!!!!!
att sucks at putting customer first, i am so suprised they are still in business. will never tell anyone anyhting good about you.very unsatisfied customer . not for much longer i hope as i will cancel...
View ArticleRe: Problem moving sim cards between go-phones
If possible, check to see if there's a date on the " SIM Card Bracket" that the SIM card was sealed in to. If that date is close to being expired the SIM card may not work properly( I believe you said...
View ArticleRe: how to change my current postpaid plan to a prepaid plan
Gophone is an excellent service in quite a few ways and the price is definitely right. Switching from postpaid to prepaid gophone shouldn't lose your number.
View ArticleRe: Confused and new to this prepaid plan/iPhone
If you're interested (in my opinion) in a no-nonsense activation process by activating the SIM and phone yourself, I would highly recommend purchasing a microSIM from eBay. The activation process is...
View ArticleRe: Broken phone. How do you replace?
Your insurance should be attached to that phones serial number, so you should be able to call your insurance, and give them that phones serial number.
View ArticleRe: Prepaid Phone activation fee?
There is NO activation fees for prepaid service, I recommend getting a refund, and going to an "authorized retailer".
View Articlemy phone won't receive messages but will send them
I need assistance my phone won't receive messages but will send them
View ArticleNew Phones: You are not allowed to call this number
I just activated and added $25.00 to each phone. Neither one can send or receive calls, from each other, or any number for that matter. I am hoping this is simply a matter of the credit card needing to...
View ArticleRe: Can I install an sim card that came with a brand new Lumia 520 and...
@WildBanchi thanks so much for taking the time to respond and for such a thorough reply. I had no idea the sims were different sizes or that purchasing a cutter off eBay was seven an option. Now I have...
View ArticleRe: my phone won't receive messages but will send them
Hello What is a make/model of your phone? And what plan do you have with AT&T? Thanks,Dmitriy
View Article