Re: Billing, billing, [and you guessed it] billing
Hi Do you have a monthly plan that renews automatically? Usually when a plan renews it deducts from your balance but the plan is active for 30 days. Thanks,Dmitriy
View ArticleRe: Go phone data plan didn't renew
Hello I'm sorry you're having some issues with your account, we'll be happy to help you with that! Please send us a private message by clicking here. Please include your full name, phone number,...
View ArticleRe: Billing, billing, [and you guessed it] billing
Good explanation, but that isn't the case.
View ArticlePayment
I bought four $60 plans on a store and was charged and additional $30 activation. Then I had to buy one more and I went to another store and they did not charge me de activation only the $60. What is...
View Articledata usage
I usevs sixty dollars card will I have internet all month I use a lot of days on internet I just dontbwant to be charged more than what I paid for
View ArticlePhone number transfer
I recently just purchased a SIM card for my iPhone and requested to have my old number switched over, I got an email saying there's more I need to do before they can transfer it. How can I figure out...
View ArticleUnlocked Iphone 5c with Gophone SIM
Hello, I have bought a gophone Nokia Lumia 635 with included micro sim-card a couple of months ago and been using them. Now I separately acquired unlocked Iphone 5c (that requires nano sim-card). So I...
View ArticleRe: Unlocked Iphone 5c with Gophone SIM
Question number 1,YES!Question number 2.If the phone is not report lost or stolen,unpaid etc etc.before.It will work.But you better update your phone IMEI with AT&T. In case your phone is lost or...
View ArticleRe: AT&T GoPhone Sim Card Activation
If I recall correctly, users in the past have ran into this same issue. I believe the fix was to enter all zeros (5 of them in a row, looking like '00000'). I'm fairly certain the system will accept...
View ArticleRe: Unlocked Iphone 5c with Gophone SIM
If you get your replacement SIM at a corporate store, it is usually free. If you go to an authorized retailer, they may charge for the SIM.
View ArticleRe: Prepaid troubles
Hi there! @JULIATOU thanks for posting your questions. I’m sorry to hear of your troubles. Because the account needs to send a PIN for verification and we do not have options at this time for...
View ArticleRe: Payment
Hi there! @Flfilho thanks for posting your question. New lines are charged 40.00. If you go with a phone on the Next agreement, there is no activation fee. Please keep in mind, these charges may vary...
View ArticleNokia GoPhone Check Engine Light
Well at least I thought this would eventually happen. My phone spontaneously destructed. The screen shattered like thin ice and unlike iPhones this screen is done. The phone won't do anything. There...
View ArticleWhy did my GoFone steal 2 days on time
I just added a $60 pre paid card to my Padfone X mini but got a text that I would need to refil on August 8th, that is a 2 day diffrence since today is the 10th
View ArticleRe: data usage
Hi there I’d be happy to help with your data usage concerns! We offer GoPhone plans which include unlimited data usage, with a set amount of high-speed data. For example, our $45 monthly plan includes...
View ArticleRe: Phone number transfer
Hi there I’d be happy to help with your SIM card swap! To ensure you retain your current prepaid number and get the new SIM activated, we recommend that you visit one of our AT&T company stores....
View ArticleRefill GoPhone with foreign card
Hi, I just got a GoPhone line and I need to refill it using my foreign international credit card, since I'm staying in the US only for a few months. The credit card form on the site doesn't seem to...
View Articleupgrading gophone
i have a nokia "dumb" gophone, it was unlocked about 9 months ago. I have a 1 year prepaid wireless plan. I just bought a lumia 635 phone but have not activated it. can i switch the at&t sim from...
View Article10 cent a minute plan question
Dumb question, but can I call another AT&T phone free on this plan?
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