Re: 4g
Hello! @xmarrax Thanks for posting your concerns about your GoPhone service. So we can further assist you, please contact us at 800-901-9878 and a GoPhone Agent will be able to help get this resolved....
View ArticleRe: Go Phone Home Phone plan
Hello! @Richard_E Thanks for posting your questions about your GoPhone service. So we can further assist you, please contact us at 800-901-9878 and a GoPhone Agent will be able to help get your...
View ArticleRe: auto spacing, msg received alert
Hello! @Aquarius2015 Thanks for posting your concerns about your GoPhone. So we can further assist you, please contact us at 800-901-9878 and a GoPhone Agent will be able to help get this resolved....
View ArticleRe: History
Hello! @idasheakley Thanks for posting your concerns about your accounts. Due to legal restrictions, we won’t have the option to send your account history to e-mail, or any other electronic means. If...
View ArticlePre paid account
Is there a way where I can get my pre paid account balance from previous months in paper
View ArticlePlans expiration and cancel date
Just realized my plan expired on March 28 (3 days ago).I'm not currently in the US and won't be for a while.Is it 2 months after the expiration date that the account gets cancelled and my number is...
View ArticleHow to increas data limit on a GoPhone subscription with a 5GB monthly plan
As a foreign visitor in the US, I bought a prepaid GoPhone Card at BestBuy with 50$ refill with a with a 5 GB monthly plan and a 90 day expiration. When I saw that I had used most of the data I bought...
View ArticleMoto G APN Settings
Hello, I have a pre-paid account with AT&T and a Moto G phone. Sometimes I will lose all connectivity to the internet. Sometimes it can happen in a day (after a reset of the phone), sometimes a...
View ArticleRe: go phone refill
Hi there I’d be happy to help with your refill! I would recommend contacting our GoPhone department at 800 901 9878 where we can both help with your refill, and guide you through creating an online...
View ArticleRe: Pre paid account
Hey there I’d be happy to help with your GoPhone account history! I would recommend contacting our GoPhone department at 800 901 9878 where we can help with this request! Thanks,Charise
View ArticleRe: How to increas data limit on a GoPhone subscription with a 5GB monthly plan
Hi I’d be happy to help with your GoPhone data increase! I would recommend contacting our GoPhone department at 800 901 9878 where we can help with this request! Thanks,Charise
View ArticleAccount Number
How do I get my account number when I am on the go-phone plans ( I dont get bills on which this would be printed)?
View ArticleRe: $.70 911 Fee?
Whether the fee is legit is not my question. My question is: WHY is it a seperate fee now that I'm using the $45 plan, when it never was under the $40 plan? And of course, you avoided and failed to...
View ArticleI have a question
I bought a Samsung Galaxy S 3 off of someone and I would like to use my to go plan SIM Card in it can I
View ArticleRe: I have a question
If it is an AT&T phone and it has not be reported lost or stolen, it will work just fine.
View ArticleRe: Plans expiration and cancel date
Hello! @soffan73 Thanks for posting your questions about your GoPhone account. You’ll have 60 days to refill your account after the cancellation of your plan to retain your phone number....
View ArticleRe: $.70 911 Fee?
The only thing I can think of as a possible explanation for the .70 charge showing up as separate now is that the company chose, for some reason, to separate that charge from everything else when they...
View ArticleCharged twice for Wireless Plan
Hi! I added money to my GoPhone account a couple days ago and found out that it had charged me twice on my bank account, even though the refill history on AT&T's website on my profile page saing...
View ArticleRe: Charged twice for Wireless Plan
Sometimes, one of the charges is really an authorization that will drop off in 3 to 5 days. You may want to check with your bank and see if it is an authorization or a charge. If it is a charge, you...
View ArticleRe: Moto G APN Settings
Hi there I’m sorry to hear that your mobile data connection is dropping regularly. I would recommend contacting our GoPhone department at 800 901 9878 to ensure that all settings are correct and that...
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