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Re: Upgrade to iPhone

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bytewing wrote:

Thanks for the help. The sim cutter sounds like a good option. Do I just pop it in after its cut or do I still have to call Customer Service after (or before) I do that?
Looks like I'd have to wait a couple weeks in shipping for one of these. I'll ask around and see if anyone I know has one.

So which account do I need in my name. My gophone account is 'prepaid customer'. I actually tried to change it to my name when I first set it up but it doesn't give me the option anywhere in Manage my Account.
The iPhone would be in my sisters name (she gave me her old phone when she upgraded to a 5s) -- do I have to have her change something before I do anything?

I'd hate to drive down to AT&T and then find out I haven't done something first. A new sim card from walmart, even at $10, would save me an hour in heavy traffic.


Yes, that is correct. Take your current SIM out of your Samsung and trim it with the microSIM cutter. Make sure that everything is lined up correctly. After that, all you need to do is pop it into the iPhone's SIM tray. It should fit perfectly. All of your information should be on the SIM, including your phone number, account balance, and $0.10 per minute plan. You do not need to call customer service to change anything as the only things that are changing is the size of your SIM card and the fact that you would be using a new device. 

 

As far as the account name goes, your name is not on your current account? I'm not aware of how to change it online, if the option even exists. I seem to recall wanting to edit mine at some time or another but I could not find an option. I believe the only way to change the account holder's name would be to call customer service by dialing 611 from your phone. Keep repeating "customer service" after every automated voice prompt and you should be connected to a live representative who should be able to help you. 

 

Hope this helps! Good luck! 

 


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