pmaddog007 wrote:I do not think you can? ATT have TTY also? Try that contacting ATT that way? I have Att also but I am on a contract?
I am not deaf, just older and my hearing is not as good as it once was. My issue is I can't understand the GoPhone CS reps who don't speak the English language well. With other online companies I usually rely on chatlines or email to resolve issues. GoPhone is about the only company I know that doesn't have either a chatline or email addresses. I am still evaluating whether to keep GoPhone or not. Poor CS may be a deal breaker.
Could an ATT rep please help me?