1. I set up two Go Phone accounts for manual payment until I was satisfied with the service. I have two $40 plans. I now want to set both up on credit card auto renewal. Besides the $40 plan amount I also get charged $2.40 state sales tax and $.70 for a 911 fee, so a total of $43.10. So if I set it up for $40 will I get $40 charged to my card or will $43.10 get charged to my card? Renewals have to be set up in even dollar amounts so do I need to set it up for an amount in excess of $43.10 or add some funds manually every so often?
2. Customer Service - I am a senior citizen with impaired hearing. I have difficulty conversing with the customer service agents. Having chat or email availability would remedy this situation. Is there a way for Go Phone customers to do this? If it helps I also have had an ATT land line for over 30 years.