Hi there
I’d be happy to help with this payment issue!
It seems this is related to a recent private message we received from you? I see that this topic has been posted in our Prepaid Wireless section. Should you be one of our valued GoPhone customers, I would recommend contacting our GoPhone department at 800-901-9878 as they will be able to access your account and determine the cause of this issue. We are currently unable to assist with GoPhone account issues via our Forum support.
I hope this helps!
Charise