I'm a very low wireless phone user ($.10/Minute, WiFi Only) and over the years have accrued a $480 rollover GoPhone account balance. Because rollover amounts are "capped" at $500, my next $25 auto refill will not process and I effectively will be losing my wireless service.
My questions are: 1) Is this correct/fair? 2) If yes, and I change to a $25/Monthly + $5/50MB Plan ( I have a Smartphone), will my $480 GoPhone account balance be transferred to the new plan or will I just have to forfeit it as well?