@mariamc711 - Say it isn't so! Let's try to get you conne...

- Say it isn't so! Let's try to get you connected! Now I have few more questions. You said that you tried to port the number from Sprint. Now because the account doesn't have the number you wanted, I just wanted to check, is your Sprint account still active? If it is, it is possible to still get that number ported over! If you disconnected the Sprint account, then the number may not be able to be ported.