Re: Disconnected number
Your account has been closed by now. A prepaid account automatically closes if the account balance is $0 for more than 60 days. You’ll need to open a new account with a new SIM card and new number.
View ArticleDisconnected number
I have been out from the US since July, and now trying to refill mobile but says disconnected. Any solution?
View ArticleRe: VESTA AT&T PREPAID Extra Charges
Hello , To best serve you while you're out of the country, please call +1.408.962.1025. Sean, AT&T Community Specialist
View ArticleVESTA AT&T PREPAID Extra Charges
Hi,I was visiting Houston on Nov3-22 and bought an AT&T prepaid card at AT&T store, The Woodlands Mall. I used it until Nov 22 and left the US. When I checked by bank account last week, I found...
View ArticleRe: High speed data amounts
Hello, . Thanks for joining us here. Have you recently changed your prepaid plan recently? Did you sign up for the annual $300 prepaid promotion? Kenneth, AT&T Community Specialist
View ArticleRe: Help getting into my AT&T account
Hello, , Thanks for reaching out on this. It's your AT&T Prepaid account you need access to, correct? You can sign into it through the prepaid portal. If you can't sign in, click on Forgot Password...
View ArticleHelp getting into my AT&T account
I need to get to my AT&T account it says I'm locked out I forgot my information
View ArticleRe: can not create account
wrote:I bought a new prepaid sim card. I've travelled overseas but I can not use it at all...when I wanted to create an account it says I've entered invalid data!!! Pls help me to at least create an...
View ArticleRe: can not create account
Hello, , Thank you for reaching out. With the exception of Mexico and Canada, your prepaid service won't work outside the US nor would you be able to access the prepaid portal. For assistance with...
View Articlecan not create account
I bought a new prepaid sim card. I've travelled overseas but I can not use it at all...when I wanted to create an account it says I've entered invalid data!!! Pls help me to at least create an account...
View ArticleRe: Changing due date
No. Prepaid plans are 30 days long, your autopay date will change in every month that does not have exactly 30 days. It is not possible to keep your autopay day on the same date each month with prepaid.
View ArticleRe: Activate phone with prepaid pin purchased
Hello , We can definitely assist you with activating your cell phone. You can fill out the information at this link to Activate your AT&T PREPAID device. Let us know if this helps. Sean, AT&T...
View ArticleActivate phone with prepaid pin purchased
Need to activate new art phone with a purchased prepaid pin card
View ArticleRe: make a payment and autopay not working.
Hello , We'd be more than happy to take a closer look into why you're unable to make a payment for your AT&T PREPAID account online. We'll need some more details in order for us to better assist...
View Articlemake a payment and autopay not working.
I have been been using the prepaid att plan for my phone for a few years now and a month ago I wanted to switch plans. So I went to the site to pick a new plan and tried to set up autopay for the...
View ArticleRe: Cancel my data prepaid
To cancel prepaid, just stop paying. If you have autopay, that needed to be cancelled before leaving the US. To stop autopay now, you may need to cancel your credit card. You can try to call but I...
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